Alternatively, you can manage your eKey directly using the app. 

Click on the images for instructions.

eKEY Safety Alert

How to get an Authorization Code


Troubleshooting:  eKEY Error Codes


Add a Keybox to a listing


eKEY Manual


Still need help?  Contact the Board Staff on (850) 939-3870 or SUPRA directly on:   (877) 699-6787



SupraWEB is the agent website.  With SupraWEB you can perform several functions from your computer or mobile device.   

SupraWEB Guide for Agents  Click here













Key-specific activities on SupraWEB 


  • Obtain an update code for a key 
  • Identify keyholder names by key serial number 
  • Manage keybox inventory and listing information 
  • View, email, and schedule activity reports
  • Set up showing notifications 
  • View and send showing feedback
  • Manage your bill 
  • Change your PIN code 
  • Obtain an authorization code to install the eKEY software (eKEY users) 
  • Keybox Assistant 

SUPRA  Instructions